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Our Approach

Every detail,
before it matters.

Before care begins, your Living Care Coordinator builds a complete picture of your loved one — so that in any situation, anyone who needs to act has exactly what they need, right where they can find it.

Completed at intake
Reviewed each visit
Posted at home
Living Care Collective
Emergency Information Sheet
Sample
Dorothy Callahan DOB March 14, 1947
Client
Address
42 Cedar Lane, Unit 3
North Vancouver, BC
Mobility
Walker / cane
Home Access
Entry
Lockbox — code 7842
Building manager
Tom Vasquez · (604) 555-3300
Medical
Allergies
Penicillin (hives)
DNR
Yes — bedside drawer
First Contact
Name
James Callahan
Relationship
Son
Mobile
(604) 555-0847)
Access
Has key
Second Contact
Name
Ruth Hendricks
Relationship
Friend & neighbour
Mobile
(604) 555-2193
Physician
Name
Dr. Patricia Walsh
Phone
(604) 555-1234
Coordinator Claire Bennett · (604) 555-0142
Tools for Families

Three ways to use this sheet.

Whether you're seeing how it works, filling one out for your family, or printing a quick card to post — every version is available here.

Living Care Collective
Emergency Information Sheet
Sample
Dorothy Callahan DOB March 14, 1947
Client
Address42 Cedar Lane, Unit 3
North Vancouver, BC
MobilityWalker / cane
Home Access
EntryLockbox — code 7842
Building mgrTom Vasquez · (604) 555-3300
Medical
AllergiesPenicillin (hives)
DNRYes — bedside drawer
First Contact
NameJames Callahan
RelationshipSon
Mobile(604) 555-0847
Second Contact
NameRuth Hendricks
Mobile(604) 555-2193
Physician
NameDr. Patricia Walsh
Phone(604) 555-1234
Coordinator Claire Bennett · (604) 555-0142
Filled Sample

See every section completed — a real intake scenario so you know exactly what to expect before your first session.

View sample →
Living Care Collective
Emergency Information Sheet
Person
Access
Medical
Contacts
Full name
Date of birth
Home address
Phone number
Mobility aids
Languages spoken
Interactive Form

Fill it out online, section by section. Designed to complete at home and share with your LCC coordinator at your first visit.

Open form →
Living Care Collective
Quick Reference Card
911
1
Call 911
2
First contact
3
Coordinator
Person
Home Access
Medical
First Contact
Second Contact
Physician
Coordinator
Quick Reference

A condensed card to fill in and post on the fridge. Built so emergency responders can read what matters at a glance.

Open form →
Going Further

More resources for your family.

From tracking medications to understanding what working with us looks like — everything you need to feel fully prepared.

Living Care Collective
Medication Tracker
Client Name
Medication Dosage Times Notes
Keep with Emergency Sheet LCC
Medication Tracker

A printable log to keep medications, dosages, schedules, and prescribing doctors in one place. Update it whenever something changes.

Open tracker →
Living Care Collective
How It Works
Care that begins with listening.
1
A conversation, not a consultation
2
A visit to your home
3
Your personal care plan
4
Ongoing care, ongoing connection
How It Works

New to LCC? Walk through our four-step process and see exactly what working with us looks like — from the first free call to ongoing care.

See the process →
Living Care Collective
What to Expect
60–90 min · Your home
Before your visit
During your visit
What to Expect

A guide to your first home visit — what to have ready, what we'll cover together, and what comes next after the appointment.

What to expect →
Living Care Collective
Funding & Benefits
Most families are leaving
money on the table.
What we check for every client
Fair PharmaCare
Income-tested
Home Support
Income-tested
GIS & BC Seniors Supplement
Income-tested
SAFER Rent Assistance
Renters
Disability Tax Credit
Federal
Verified at assessment See full list →
Funding & Benefits

BC has more support for seniors than most families know about. See every programme we check — and how we make sure you're not paying more than you should.

See funding options →